Thank you for your feedback and support! If you have any further questions, feel free to reach out to us anytime.
gianfortuin3@gmail.com
•
Apr 28, 2025
Thanks so a lot much appreciated.
FocuSee Product Team
Team•
Apr 9, 2025
Dear FocuSee User,
Hello, thank you for your feedback! Currently, our video background feature supports using the color picker to extract colors. Simply select the last style under 【Video Enhancement】->【Background】->【Default】, and you’ll be able to open the color picker to extract colors. We hope this feature helps! If you have any further questions or suggestions, feel free to reach out to us anytime.
Best regards,
From Focusee Product Team
gianfortuin3@gmail.com
•
Apr 9, 2025
Hi Tian
@tian shuai can you assist cause in my software it totally does not show like yours at all I attached the screen shot. And my sofware is up to date so why is it not showing the color picker?
FocuSee Product Team
Team•
Apr 10, 2025
Hi Gian, could you please let me know your computer’s operating system and version? We suspect that the issue might be related to your system version, and having this information will help us troubleshoot more effectively. Thank you so much!
gianfortuin3@gmail.com
•
Apr 10, 2025
@tian shuai morning here is the attachment of my system specs.
FocuSee Product Team
Team•
Apr 11, 2025
Hello Gian, after our review, we found that the custom color picker feature in FocuSee is currently only available on Mac. However, we will be adding this feature in an upcoming version update. Thank you for your feedback and for your patience!
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Comments7
FocuSee Product Team
Apr 28, 2025
Hello Gian, we’ve fixed this issue in the latest version of FocuSee. Please download and install the latest version here:
https://focusee.imobie.com/go/download.php?product=fs
Thank you for your feedback and support! If you have any further questions, feel free to reach out to us anytime.
gianfortuin3@gmail.com
Apr 28, 2025
Thanks so a lot much appreciated.
FocuSee Product Team
Apr 9, 2025
Dear FocuSee User,
Hello, thank you for your feedback! Currently, our video background feature supports using the color picker to extract colors. Simply select the last style under 【Video Enhancement】->【Background】->【Default】, and you’ll be able to open the color picker to extract colors. We hope this feature helps! If you have any further questions or suggestions, feel free to reach out to us anytime.
Best regards,
From Focusee Product Team
gianfortuin3@gmail.com
Apr 9, 2025
Hi Tian
@tian shuai can you assist cause in my software it totally does not show like yours at all I attached the screen shot. And my sofware is up to date so why is it not showing the color picker?
FocuSee Product Team
Apr 10, 2025
Hi Gian, could you please let me know your computer’s operating system and version? We suspect that the issue might be related to your system version, and having this information will help us troubleshoot more effectively. Thank you so much!
gianfortuin3@gmail.com
Apr 10, 2025
@tian shuai morning here is the attachment of my system specs.
FocuSee Product Team
Apr 11, 2025
Hello Gian, after our review, we found that the custom color picker feature in FocuSee is currently only available on Mac. However, we will be adding this feature in an upcoming version update. Thank you for your feedback and for your patience!