I am sorry for the inconvenience. I have reported the issue to our dev team, but we need the log files for further analysis and to pinpoint the problem. could you please send us the log files by this cantact link：https://my.imobie.com/support/create_ticket.php , sothat we can analyze and resolve the issue as quickly as possible?
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FocuSee Product Team
Apr 14, 2025
Dear FocuSee User,
I am sorry for the inconvenience. I have reported the issue to our dev team, but we need the log files for further analysis and to pinpoint the problem. could you please send us the log files by this cantact link：https://my.imobie.com/support/create_ticket.php , sothat we can analyze and resolve the issue as quickly as possible?
Best regards,
From Focusee Product Team