Several problems with the new version!!!
there are several problems with the new version:
1) in EXPORT it often loses video signal
2) the audio captured in recording is only from 1 channel (left) and no longer in stereo.
Before everything was fine, now it is unusable so!!!! 🤬
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Comments1
maosn wu
Apr 23, 2025
Dear FocuSee User,
I am sorry for the inconvenience. I have reported the issue to our dev team, but we need the log files for further analysis and to pinpoint the problem. could you please send us the log files by this cantact link：https://my.imobie.com/support/create_ticket.php , sothat we can analyze and resolve the issue as quickly as possible?
Best regards,
From Focusee Product Team