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FocusSee Is Not recognising my mic

Before my rode mic used to work, it used to not register any sound on the edit page, but now the sound is registered but no sound plays in playback and export. Please can this be fixed, it'ss an issue with FocusSee understanding external mics as my Macbook microphone works fine.

Status: Closed1 comment

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Comments1

  • tian.imobie@gmail.com

    •

    Feb 7, 2025

    Hi, Dillon Watson, I am sorry for the inconvenience. I have reported the issue to our dev team, but we need the log files for further analysis and to pinpoint the problem. could you please send us the log files by this cantact link:https://my.imobie.com/support/create_ticket.php , sothat we can analyze and resolve the issue as quickly as possible?