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Having access to our cloud storage space

I appreciate the share feature; however, I'm unable to access my designated cloud storage. Since logging into my account is only possible through the Focusee app, I've no visibility into the content I've uploaded, making it difficult to manage my files effectively. I’d need the ability to:

  • Get the shareable link (after initially obtaining it via the share button in Focusee)

  • Delete shared videos

  • Change the access password

Additionally, I have a question regarding the 1 GB storage: What is valid for one year? Is it the cloud feature itself or its content?

Specifically, will I lose the entire 1 GB of storage after one year, or will the storage remain available, with its content valid for only one year from the upload date? This needs clarification.

Status: Completed6 comments

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Comments6

  • a.galand@gmail.com

    •

    Jul 8, 2025

    Thanks, I actually found it after I sent my first comment

    Also, thank you for the update on the 1GB cloud storage.

    Additionally, I have been unable to find an option within FocuSee to view how much of the 1GB storage I have used. Could you please guide me on accessing this information, or let me know if this feature will be available in future updates?

  • a.galand@gmail.com

    •

    Jul 8, 2025

    Thank you, I actually found it after I posted my comment.

    Also, thanks for the clarification regarding the cloud question.

    Additionally, have been unable to find an option within Focusee to view how much of the 1GB storage I have used. Could you please guide me on accessing this information, or let me know if this feature will be available in future updates?

    Thanks!

    • FocuSee Product Team

      Team•

      Jul 10, 2025

      Thank you for your feedback!

      You can view your cloud storage usage by clicking on your avatar to open the dropdown menu (available for paid users only). As shown in the screenshot:

      1️⃣ indicates the used cloud storage under your account;

      2️⃣ indicates the total cloud storage capacity available to your account.

      If you encounter any issues or have further questions, feel free to reach out — we’re here to help!

  • FocuSee Product Team

    Team•

    Jul 8, 2025

    Thank you for your feedback!

    To view and manage your cloud-shared files, please follow these steps:

    • Go to [History] → [Share History] to see all shared files under your account.

    • Click “Copy Link” to get a shareable link.

    • Click “Delete” to remove the file from cloud storage — once deleted, the link will no longer be accessible.

    • Click “Share Settings” to open a settings popup, where you can reset the password. Once reset, the old password will become invalid and a new one will be generated.

    We hope these tools help you manage your shared content more efficiently.

    Regarding the 1GB cloud storage limit, we’re currently planning to introduce storage expansion features, allowing users to increase their capacity or extend file retention time as needed.

    The current “1-year validity” refers to the period starting from when you activate your paid account. Even after expiration, we will not delete your files immediately — you’ll have the option to purchase additional storage or extend the service.

    More details will be provided once the feature is officially released.

    If you have any other questions, feel free to reach out to us anytime!

    • alexander@creaktor.com

      •

      Jul 25, 2025

      I recommend to add a CLOUD button on the interface that shows the ROOT structure of the files. I want to be able to SORT these per client FOLDER or topic (with tags) and have a filter to be able to quickly find the right files.

      Clients should be able to get an invite and have access to THAT folder only so they can use it as their “training videos”.

      • FocuSee Product Team

        Team•

        Jul 25, 2025

        Thank you for your valuable feedback and suggestions. We’ve noted them down and will consider them in our future updates.