Exporting takes a long time. It's been 5 minutes and it's only exported 30% of a 7 minute video. My computer is also stressed out (fans kicking on high). Please prioritize a significant improvement here.
100%. Export speed definitely needs to be prioritised in my view. All your competitors have faster export speeds. Don't forget your competitors are people like Loom, where it's almost instant because it's in the cloud.
I have a pretty hefty capable graphics card, good processor and lots of RAM (64gb) specifically to be able to process video quickly but Focusee isn't using it. In other software I use (Filmora) I can export far longer videos (30+ minutes) in just a few minutes, it also makes use of my GPU. Focusee can take 30 minutes to export a 13 minute video! It's crazy slow. I can't be productive have to wait that long when other options are far far faster.
Vicky
•
Dec 7, 2024
Hi, we are sorry for the inconvenience. To help us analyze and address the issue quickly, could you please send the log file via email to our customer service team at cs@imobie.com? We will work with our development team to analyze and resolve the issue as soon as possible. Once we receive your log file and have any updates, we will promptly notify you.
I agree this is an implementation that definitely needs to be pursued with high priority over other features. I realize that only a few users vote on this platform however it is good to have a few with features that work very well rather than many features that work so-so. Certainly the export speed is at a very poor level despite the software being great
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Comments3
alex@adzoola.com
Jan 6, 2025
100%. Export speed definitely needs to be prioritised in my view. All your competitors have faster export speeds. Don't forget your competitors are people like Loom, where it's almost instant because it's in the cloud.
I have a pretty hefty capable graphics card, good processor and lots of RAM (64gb) specifically to be able to process video quickly but Focusee isn't using it. In other software I use (Filmora) I can export far longer videos (30+ minutes) in just a few minutes, it also makes use of my GPU. Focusee can take 30 minutes to export a 13 minute video! It's crazy slow. I can't be productive have to wait that long when other options are far far faster.
Vicky
Dec 7, 2024
Hi, we are sorry for the inconvenience. To help us analyze and address the issue quickly, could you please send the log file via email to our customer service team at cs@imobie.com? We will work with our development team to analyze and resolve the issue as soon as possible. Once we receive your log file and have any updates, we will promptly notify you.
PS: Here is a guide on how to send a FocuSee log file: https://focusee.imobie.com/faq/feedback-and-logfile.htm
Sorry again!
Vicky from Product Team
Gab
Aug 2, 2024
I agree this is an implementation that definitely needs to be pursued with high priority over other features. I realize that only a few users vote on this platform however it is good to have a few with features that work very well rather than many features that work so-so. Certainly the export speed is at a very poor level despite the software being great