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Manual control function for moving the frame

Dear focusee team,

A frequent issue I encounter is that focusee sometimes fails to track the mouse, causing the mouse to move out of the visible area.

https://imgur.com/RLFfO3g

Please check out my screen recording above. The mouse moves four times, and the third movement fails to be tracked, resulting in the mouse moving out of the visible area.

Suggestion: Could you consider adding a manual control function for moving the frame? This would allow users to freely adjust the frame position.

Status: Open2 comments

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Comments2

  • FocuSee Product Team

    Team•

    Mar 13, 2025

    Dear FocuSee User,

    Thank you for your suggestion on FocuSee! In the latest version of FocuSee, we have optimized the Zoom experience.I have also reported the issue to our dev team, but we need the log files for further analysis and to pinpoint the problem. could you please send us the log files by this cantact link:https://my.imobie.com/support/create_ticket.php , sothat we can analyze and resolve the issue as quickly as possible?

    Best regards,

    From Focusee Product Team

  • hjorte@gmail.com

    •

    Dec 17, 2024

    Yes, please. I run into this issue quite often. As a workaround, I reduce the zoom factor when editing. But it's a workaround. I would definitely use a manual control if available.