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Not able to export recorded video.

Bug TrackerRecordPerformance issues

I’m encountering an issue where, after recording and editing my screen, I’m unable to export the video. This problem has persisted since yesterday, and despite multiple attempts, the export still fails.

As I rely on Focusee for my work, this is blocking my progress. For better understanding, I’ve attached a video demonstrating the issue.

Kindly look into this and provide an immediate solution.

Posted by Syed Yasir ·
Status: Completed1 comment

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Comments1

  • FocuSee Product Team

    Team•

    May 23, 2025

    Thank you for your feedback. I’ve forwarded your issue to our technical and support teams. To help us locate the problem more efficiently, you can also send your log file directly to our customer service team at cs@imobie.com. This will greatly assist in speeding up the troubleshooting process. Thank you for your cooperation and support!