I am sorry for the inconvenience. I have reported the issue to our dev team, but we need the log files for further analysis and to pinpoint the problem. could you please send us the log files by this cantact link：https://my.imobie.com/support/create_ticket.php , sothat we can analyze and resolve the issue as quickly as possible?
Log in to comment and vote
Comments2
qianchuantongxue@foxmail.com
Mar 19, 2025
focusee内无法截图，简单来说就是无论我手动缩放选在哪里，软件始终聚焦在左侧，相当于焦点的x轴始终为0，但y轴变化是正常的
FocuSee Product Team
Mar 20, 2025
Dear FocuSee User,
I am sorry for the inconvenience. I have reported the issue to our dev team, but we need the log files for further analysis and to pinpoint the problem. could you please send us the log files by this cantact link：https://my.imobie.com/support/create_ticket.php , sothat we can analyze and resolve the issue as quickly as possible?
Best regards,
From Focusee Product Team