The video is not exported
After the update, one problem went away, but another appeared. Now I can't export my projects, it gets to some process and everything stops and nothing happens, and so on ad infinitum. Restarting the computer doesn't help, and restarting the program doesn't either.
In this example in the screenshot, it just goes up to 0.06% and that's it. You can close exit and start exporting again, but it is not exported. It shows that something is going on, but it goes on indefinitely.
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Comments3
FocuSee Product Team
May 23, 2025
Thank you for your feedback. Could you please send us the specific bug logs if it's convenient for you? This will help us resolve the issue quickly. Please click "Send Feedback" and then choose to send logs. We will fix it immediately and inform you of the results.
Александр Антонов
May 22, 2025
I copied the projects and ran them on my other device (laptop), which also has the program. Everything was successfully exported there, I don't understand why it can't be exported on that computer. But in general, since it turned out to export on another device, the problem was solved for me as a whole (although I need to transfer the project between devices now, since I record videos on my computer most often, and rarely use my laptop).
Александр Антонов
May 22, 2025
I checked if preset is applied, it does not export, if you record a video and then do not apply preset, then everything is exported. But I need to upload my recorded videos! Please fix it.