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Zoom > Bug audio and more stufss


Today, I recorded a full-length video lesson using Focuse, but unfortunately, the recording is now completely inaccessible. After finishing the session, the application entered a continuous “Loading…” state, and the content never appeared for editing or export.

Worse still, this loading overlay remains stuck on my screen even after closing the application entirely — as shown in the attached screenshots.

This is not the first time I’ve encountered this issue. I have previously lost valuable content due to failed renders and incomplete exports.

To summarize:

Additionally, I’ve noticed that whenever the app applies zoom effects to the video, it causes my audio to glitch — resulting in a choppy or distorted sound. This further compromises the quality of the recordings and makes the final output unusable.

Status: Closed2 comments

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Comments2

  • FocuSee Product Team

    Team•

    May 6, 2025

    Dear FocuSee User,

    Thank you for your feedback! Our customer support team has received the log file you submitted. Our technical team will review it promptly and work to resolve the issue as soon as possible. We appreciate your patience and will keep you updated with any progress.

    Best regards,

    From Focusee Product Team

    • Neto Duwe

      •

      May 8, 2025

      waiting :)