Ability to give device activations to specific users and manage within account settings.
FocuSee Product Team
Team•
Jun 9, 2025
Dear FocuSee User,
Thank you for your feedback, and we apologize for any inconvenience caused. Currently, FocuSee does not support device management, but our customer service team is here to help you with any issues (Contact: cs@imobie.com).
Features like account-based plan management and device management are already in our roadmap and may be implemented in future updates. Stay tuned!
Best regards,
From Focusee Product Team
maosn wu
•
Apr 21, 2025
Dear FocuSee User,
Thank you for your recognition and support of FocuSee! Our customer service team will get in touch with you shortly to meet your needs as quickly as possible. If you have any other questions, feel free to reach out to us anytime!
Best regards,
From Focusee Product Team
Plebs
•
Dec 4, 2024
I needed to use FocuSee for the first time after recently upgrading my Mac. Unfortunately, I encountered significant issues and could not access the software I had paid for. As a result, I had to find alternative solutions, which was quite frustrating. It’s disappointing when DRM restrictions end up hindering those who are trying to use the software in a correct and ethical manner.
I strongly recommend adding a feature to deactivate existing installations. It's a straightforward request, and I was disheartened to see the pinned post that reads:
"Our team is considering this request. We’d love to hear more from you.
What problem are you trying to solve with this?
How important is this feature to you?
How often do you and your team need to log out/deactivate installations?"
This suggests that no one has taken the time to understand how the implemented DRM feature affects real-world usage scenarios.
NAG OC
•
Nov 17, 2024
Today, I encountered an issue after setting up a new PC. I installed the application and logged in, only to discover I was still on the free version. I entered my registration key, but it failed to work. Thinking it might resolve the issue, I uninstalled the application on my old PC, but this did not help either. Please address this significant issue with your application
FocuSee Product Team
Team•
Nov 18, 2024
NAG OC
Dear FocuSee User,
Could you confirm if the version of the software you purchased has reached the maximum device limit? If you're switching devices, please contact our support team( https://www.imobie.com/support/?ref=header) for assistance in unlinking your current device before activating the software on a new computer.
Best regards,
FocuSee Product Team changed status to In Review
Team•
Nov 7, 2024
Our team is considering this request. We’d love to hear more from you.
1、What problem are you trying to solve with this?
2、How important is this feature to you?
3、How often do you and your team need to log out/deactivate them?
Fav
•
Jul 11, 2024
Yes, we need options, why contact support and wait for such small stuffs ?
Vemirit
•
Jun 26, 2024
Yes, almost every company gives us option to do so, but here we need to contact support team & wait,
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Comments9
Julian Sage
Sep 16, 2025
•Merged request
•5 votes
Assign users
Ability to give device activations to specific users and manage within account settings.
FocuSee Product Team
Jun 9, 2025
Dear FocuSee User,
Thank you for your feedback, and we apologize for any inconvenience caused. Currently, FocuSee does not support device management, but our customer service team is here to help you with any issues (Contact: cs@imobie.com).
Features like account-based plan management and device management are already in our roadmap and may be implemented in future updates. Stay tuned!
Best regards,
From Focusee Product Team
maosn wu
Apr 21, 2025
Dear FocuSee User,
Thank you for your recognition and support of FocuSee! Our customer service team will get in touch with you shortly to meet your needs as quickly as possible. If you have any other questions, feel free to reach out to us anytime!
Best regards,
From Focusee Product Team
Plebs
Dec 4, 2024
I needed to use FocuSee for the first time after recently upgrading my Mac. Unfortunately, I encountered significant issues and could not access the software I had paid for. As a result, I had to find alternative solutions, which was quite frustrating. It’s disappointing when DRM restrictions end up hindering those who are trying to use the software in a correct and ethical manner.
I strongly recommend adding a feature to deactivate existing installations. It's a straightforward request, and I was disheartened to see the pinned post that reads:
"Our team is considering this request. We’d love to hear more from you.
What problem are you trying to solve with this?
How important is this feature to you?
How often do you and your team need to log out/deactivate installations?"
This suggests that no one has taken the time to understand how the implemented DRM feature affects real-world usage scenarios.
NAG OC
Nov 17, 2024
Today, I encountered an issue after setting up a new PC. I installed the application and logged in, only to discover I was still on the free version. I entered my registration key, but it failed to work. Thinking it might resolve the issue, I uninstalled the application on my old PC, but this did not help either. Please address this significant issue with your application
FocuSee Product Team
Nov 18, 2024
NAG OC
Dear FocuSee User,
Could you confirm if the version of the software you purchased has reached the maximum device limit? If you're switching devices, please contact our support team( https://www.imobie.com/support/?ref=header) for assistance in unlinking your current device before activating the software on a new computer.
Best regards,
Nov 7, 2024
Our team is considering this request. We’d love to hear more from you.
1、What problem are you trying to solve with this?
2、How important is this feature to you?
3、How often do you and your team need to log out/deactivate them?
Fav
Jul 11, 2024
Yes, we need options, why contact support and wait for such small stuffs ?
Vemirit
Jun 26, 2024
Yes, almost every company gives us option to do so, but here we need to contact support team & wait,
We want the access in our hand